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Hospitality

Implemented KPI’s for quality, delivery and cost

Implemented standard work which improved quality and made training easier

Direct labour ratio reduced from 30% to 26% increasing profits

Profit share bonus introduced

Owner reduced his hours by 50%

Significant Cost Savings

 
 

Paula has a way with the people bringing them with her through the changes, getting buy-in at every step to make sure the desired results are achieved.