Payroll Process

The Lead Time to process payroll on a monthly basis was improved by 80% (25 days down to 5 days).

The methods for processing and communicating bonus, commissions and payroll figures were simplified and standardised reducing managers non-value added time and improving the accuracy of pay to employees to 100%.

Pay figures are now automatically uploaded to the bank, reducing the manual input that caused errors.

Process Improvements to HR system has improved accuracy of data and timeliness of HR data changes.

Significant cost savings.


Paula has a way with the people bringing them with her through the changes, getting buy-in at every step to make sure the desired results are achieved.